Dealers are top of mind for Carrier’s latest digitally-enabled lifecycle solution – Near Field Communication (NFC) capabilities for gas furnaces. With the tap of a phone, dealers can modify installation settings and pull diagnostic information all without power or cell phone service. Carrier is a part of Carrier Global Corporation (NYSE: CARR), the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions.
“The future of Carrier gas furnaces is a tap away,” said Brooke Greenwood, Associate Director – Heating Product Management, Carrier HVAC. “Carrier’s innovative NFC capabilities for our gas furnace product line puts total control in our technicians’ hands, literally, through their mobile devices. Quicker installation times, easy access to diagnostic information and troubleshooting tips are a game changer for dealers.”
NFC functionality has been incorporated into the existing Carrier Service Tech App for dealers and technicians, and offers features such as:
- Built-in verifications for a quality install and fewer callbacks
- Detailed diagnostic information and troubleshooting tips
- Save favorite feature for repeat floorplans or multi-unit installations
- Export report functionality
“NFC for our gas furnaces is next level technology to support our technicians in the field,” said Justin Keppy, President, NA Residential & Light Commercial HVAC, Carrier. “NFC connectivity empowers dealers to install accurately and efficiently and receive clear diagnostic information. Dealers are at the forefront of customer care, and NFC puts innovative connectivity in the palm of their hand.”
To learn more about the launch of Carrier’s NFC, visit here.
Founded by the inventor of modern air conditioning, Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls and energy services for residential, commercial, retail, transport and food service customers. Carrier is a part of Carrier Global Corporation, the leading global provider of healthy, safe, sustainable and intelligent building and cold chain solutions. For more information, visit carrier.com or follow @Carrier on Twitter.