Quality


Quality

Core Values

QUALITY

    Quality is the common denominator of all we do.

    We are committed to Service Excellence and the Achieving Competitive Excellence (ACE) operating system.

PERFORMANCE

  • Our customers have a choice, and how we perform determines whether they choose us.
  • We strive for continuous growth to reinforce our leadership position.
  • We achieve world-class financial performance.
  • We continuously improve the productivity of our assets, resources and everything we do.

RESPONSIBILITY

  • Successful businesses improve the human condition.
  • We act with integrity and maintain the highest ethical standards.
  • We are environmentally responsible and drive to sustainability.
  • We care for the health and safety of our employees and customers.
  • We actively support the communities in which we do business.

INNOVATION

  • We are a company of ideas, committed to research and development.
  • Our heritage inspires us to reach the next innovative, powerful and marketable idea.
  • We continuously invest in new products, technologies and intelligent systems.

CUSTOMER CARE

  • We listen to our customers and respond to their needs.
  • We make it easy to do business with us.
  • We are committed to excellence in customer satisfaction.

EMPLOYEE OPPORTUNITY

  • We listen to our employees and treat each other with respect.
  • We are committed to employee and management development.
  • We support and pursue lifelong learning to expand our knowledge and capabilities.
  • We value diversity in individuals and cultures, and seek and share ideas openly.
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